Privacy Policy
This Policy describes the information used to operate Watchdog, deliver alerts, secure accounts, support the beta, and improve reliability.
1. Scope
This Privacy Policy explains how Moment Signal Labs, LLC (“Moment Signal Labs,” “we,” “us,” or “our”) collects, uses, discloses, and protects information when you use Watchdog™, including the public website, public simulated demo, authenticated beta, alerts, and related support channels (the “Service”).
2. Information we collect
Account and eligibility information
We may collect your name, email address, identity-provider identifier, account status, age or date-of-birth confirmation, time zone, and authentication timestamps. We do not receive your account password in readable form from the identity provider.
Rules, expectations, and activity
We collect the Watchdogs you create, natural-language descriptions, normalized conditions, templates, notification preferences, optional predictions and confidence labels, alert history, testing activity, and analytics generated from those records.
Device, notification, and technical information
We may collect device names, browser type, operating system, user agent, push-subscription identifiers, permission and installation status, IP address, log data, diagnostic results, request timestamps, and information about whether messages were accepted or failed.
Communications and feedback
We collect information you provide in support requests, beta feedback, surveys, emails, and other communications.
Public demo data
The public demo uses simulated data stored in the browser. Basic technical logs may still be generated when the website or static assets are requested. Demo activity is not intended to be merged into a production user account.
3. How we use information
We use information to:
- create, authenticate, secure, and administer accounts;
- process and evaluate user-defined conditions;
- monitor available event data and deliver alerts;
- provide testing, analytics, and prediction scoring;
- operate the beta, diagnose errors, measure reliability, and improve features;
- communicate about access, security, legal updates, support, and service changes;
- enforce our agreements, prevent misuse, and comply with law;
- protect users, Moment Signal Labs, and third parties.
4. Artificial-intelligence processing
When supported language cannot be reliably normalized by deterministic software, a rule description may be sent to an artificial-intelligence provider to convert it into structured conditions. We use this processing to operate the requested feature, apply validation, and limit unnecessary transmission. Do not include sensitive personal information in a Watchdog description.
5. How we disclose information
We may disclose information:
- To service providers that support hosting, databases, identity, sports data, artificial intelligence, notifications, security, analytics, and customer support. Current categories include services provided by Netlify, OneSignal, OpenAI, and sports-data providers.
- For legal and safety reasons when we reasonably believe disclosure is required by law, legal process, or necessary to protect rights, safety, security, or the integrity of the Service.
- In a business transaction involving financing, reorganization, merger, acquisition, sale, or transfer of some or all of the business, subject to customary protections.
- With your direction or consent.
We do not sell personal information for money. We do not permit advertisers to access private Watchdog account content.
6. Local storage, cookies, and similar technology
The Service may use browser storage, authentication tokens, cookies, and similar technology to keep you signed in, preserve a demo session, remember settings, protect requests, and support notifications. Blocking these technologies may prevent parts of the Service from working.
7. Retention
We retain information for as long as reasonably necessary to provide the Service, maintain security and audit records, comply with legal obligations, resolve disputes, and enforce agreements. Legal-acceptance records may be retained after an account closes because they document the agreement in effect during your use. We may retain deidentified or aggregated information where permitted by law.
8. Security
We use administrative, technical, and organizational safeguards designed to protect information. No system is completely secure, and we cannot guarantee that unauthorized access, loss, or misuse will never occur. You are responsible for protecting your credentials and devices.
9. Your choices
You may manage Watchdogs and notification preferences within the Service. Browser and device settings control push permissions. You may request access, correction, or deletion of certain account information through the support method provided with your beta invitation or within the Service. We may need to verify your identity and may retain information where required or permitted by law.
10. State and other privacy rights
Depending on where you live and applicable law, you may have rights to request access, correction, deletion, portability, or information about disclosures, and to appeal certain decisions. These rights may be subject to exceptions. We will not discriminate against you for exercising a legally protected privacy right.
11. Age restriction
The authenticated Service is intended only for adults age 21 or older. It is not directed to children, and we do not knowingly create authenticated accounts for anyone under 21. Contact us through the available support channel if you believe an ineligible person provided information.
12. International use
The beta is operated from the United States. If you access it from another country, information may be processed in the United States or other locations where our service providers operate, subject to applicable law.
13. Changes to this Policy
We may update this Policy to reflect changes in the Service or law. We will identify the version and effective date. Material changes may be presented for renewed acknowledgment before you continue using the authenticated Service.
14. Contact
Watchdog is operated by Moment Signal Labs, LLC, Knoxville, Tennessee, United States. Privacy questions or requests may be submitted through the contact method included in your beta invitation or made available within the Service.